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What To Expect In This Chapter
Getting and Staying Smarter Together
Quiz: Getting and Staying Smarter Together
Bringing Your Documents to Life
Quiz: Bringing Your Documents to Life
Processes and Ten Minutes to Ugly
FREE PREVIEWQuiz: Processes and Ten Minutes to Ugly
Certify: Living Documents
What To Expect In This Chapter
The Art of Certifying
Key Points About Certifying
Quiz: The Art of Certifying
Encourage/GROW—How to Coach Anyone
Quiz: Encourage/GROW—How to Coach Anyone
Certify: Building Competence
What To Expect In This Chapter
Believing the Camel
Quiz: Believing the Camel
Building a Strong Number Two
Quiz: Building a Strong Number Two
The Vacation Plan
Quiz: The Vacation Plan
Certify: Ensuring Capacity
What To Expect In This Chapter
Success/Turnaround Scorecards
Quiz: Success/Turnaround Scorecards
Task Mapping and Zones of Genius
Quiz: Task Mapping and Zones of Genius
Certify: Worker Turnarounds
What To Expect In This Chapter
The Big Three Qualities—Intelligence, Initiative, Teachability
Quiz: The Big Three Qualities—Intelligence, Initiative, Teachability
Moneyball Hiring
Quiz: Moneyball Hiring
Testing for Culture Match
Quiz: Testing for Culture Match
Certify: Empowered Recruiting
Survey: Your Current Empowerment Scores
